# Gorgias + Uebfaqe: turn support tickets into better pages

> Connect Gorgias to your store website and the AI reads your tickets to write FAQ, shipping and returns pages. It replies to tickets only after you confirm.

- Canonical URL: https://uebfaqe.ai/integrations/gorgias
- Section: Integrations
- Language: en
- Publisher: Uebfaqe (https://uebfaqe.ai)

## Summary

Your tickets show what shoppers keep asking. Connect Gorgias and the AI turns those questions into clear FAQ, shipping and returns pages on your store website.

## Key facts

- FAQ from real tickets: The AI reads your recent tickets, finds the questions that come up most and writes an FAQ page that answers them.
- Clearer policy pages: Ask the AI to check which shipping or returns questions repeat and rewrite those pages so they answer them up front.
- Replies after you confirm: Ask the AI to draft a reply to a ticket or add a note. It shows a card with the full text and sends nothing until you click Confirm.

Gorgias with Uebfaqe: answer questions before they become tickets

## What you can ask the AI

Examples to type in the chat once the app is connected to your website.

- Read my Gorgias tickets from the last month and write an FAQ page with the most common questions.
- Which shipping questions come up most in Gorgias? Update the Shipping page to answer them.
- Reply to the latest Gorgias ticket about a late order with our new delivery times.

## How to connect it

1. **Open Integrations**: In Studio, open Integrations in the website where you want to use Gorgias and find it in the Browse tab.
2. **Click Connect**: Click Connect, sign in to your Gorgias account in the window that opens and approve access. The connection applies to this website only.
3. **Ask the AI**: In the chat, say what you need from Gorgias. The AI reads what it needs and asks for your confirmation before any action in the app.

## You stay in control

The AI reads your data directly when it needs it, but anything that sends, changes or deletes something in the app waits until you confirm it in the chat. Your data stays private and never shows up on your website unless you ask for it.

## Frequently asked questions

### Why does the connect screen ask for my Gorgias domain?

Every Gorgias account has its own address, so the connect screen asks for your account's subdomain. You find it in the address of your Gorgias helpdesk.

### Will customer names or emails show up on my website?

No. The AI reads tickets only to learn the questions. Customer details never go on the website.

### Does my FAQ update when new tickets come in?

No. The AI writes the page when you ask, and the published site stays separate from Gorgias. Ask it to review new tickets and publish again whenever you like.

## More integrations

- [Intercom](https://uebfaqe.ai/integrations/intercom): Live chat and messaging to support and engage your customers. Connect it so the AI can work with your conversations.
- [Salesforce](https://uebfaqe.ai/integrations/salesforce): A CRM for sales, service, marketing and analytics. Connect it so the AI can work with your accounts and leads.
- [Zendesk](https://uebfaqe.ai/integrations/zendesk): Customer support with tickets, live chat and a knowledge base. Connect it so the AI can work with your tickets.

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Source: https://uebfaqe.ai/integrations/gorgias