# Dynamics 365 + Uebfaqe: CRM data for your website

> Connect Microsoft Dynamics 365 and the AI reads your accounts, products and service cases while it builds your site. Every change waits for you to confirm.

- Canonical URL: https://uebfaqe.ai/integrations/microsoft-dynamics-365
- Section: Integrations
- Language: en
- Publisher: Uebfaqe (https://uebfaqe.ai)

## Summary

Accounts, products and service cases in Dynamics 365 say a lot about your business. Connect it and the AI uses them for product pages, client sections and help content.

## Key facts

- Product pages from your catalog: The AI reads the products and price lists you point to in Dynamics 365 and builds catalog or pricing pages from them.
- Help content from real cases: Ask the AI to look at your most common service cases and write an FAQ page that answers them, without customer names.
- Records after you confirm: Ask the AI to create a lead or update an account in Dynamics 365. You see the details in a card and nothing changes until you click Confirm.

Microsoft Dynamics 365 with Uebfaqe: your business data at work

## What you can ask the AI

Examples to type in the chat once the app is connected to your website.

- Build a Products page from the active products in our Dynamics 365 price list.
- Look at the service cases from the last three months and write an FAQ with the ten most common questions.
- Create a lead in Dynamics 365 for Besa Krasniqi from Tirana Logistics, who is interested in our fleet package.

## How to connect it

1. **Open Integrations**: In Studio, open Integrations in the website where you want to use Microsoft Dynamics 365 and find it in the Browse tab.
2. **Click Connect**: Click Connect, sign in to your Microsoft Dynamics 365 account in the window that opens and approve access. The connection applies to this website only.
3. **Ask the AI**: In the chat, say what you need from Microsoft Dynamics 365. The AI reads what it needs and asks for your confirmation before any action in the app.

## You stay in control

The AI reads your data directly when it needs it, but anything that sends, changes or deletes something in the app waits until you confirm it in the chat. Your data stays private and never shows up on your website unless you ask for it.

## Frequently asked questions

### Why does the connect screen ask for an extra value?

Dynamics 365 runs at a separate address for each organization, so the connect screen asks for your organization's name or URL. That way the connection reaches the right environment.

### Does my website stay in sync with Dynamics 365?

No. The AI copies the data when you ask, and the published site does not stay linked. After a change, ask the AI to update the page and publish again.

### Can the AI change records without asking me?

No. It reads directly, but every create, update or delete in Dynamics 365 shows up as a card in the chat and runs only after you confirm.

## More integrations

- [Gong](https://uebfaqe.ai/integrations/gong): Video meetings and call recording for your sales team. Connect it so the AI can work with your recorded calls.
- [Gorgias](https://uebfaqe.ai/integrations/gorgias): A helpdesk and live chat made for online stores. Connect it so the AI can work with your support tickets.
- [Intercom](https://uebfaqe.ai/integrations/intercom): Live chat and messaging to support and engage your customers. Connect it so the AI can work with your conversations.

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Source: https://uebfaqe.ai/integrations/microsoft-dynamics-365