Sales and customersZendesk

Zendesk with Uebfaqe: support answers your visitors can find

Your tickets and help center already hold the answers customers need. Connect Zendesk and the AI brings them onto your website as clear support pages.

Create your site for free Integrations

What you can do

Support pages from articles

The AI reads the Help Center articles you choose and builds a support or FAQ section on your website from them.

Questions from real tickets

Ask the AI to find the questions your tickets repeat and it writes answers for your pages, with no customer details.

Ticket replies after you confirm

Ask the AI to reply to a ticket or change its status. It shows a card with the details and waits for you to click Confirm.

What you can ask the AI

Examples to type in the chat once the app is connected to your website.

Build a Support page from our Zendesk Help Center articles about billing.
What are the five questions that came up most in Zendesk tickets this month?
Reply to Zendesk ticket 4821 that the replacement part ships on Monday.

How to connect it

1
Step 1
Open Integrations
In Studio, open Integrations in the website where you want to use Zendesk and find it in the Browse tab.
2
Step 2
Click Connect
Click Connect, sign in to your Zendesk account in the window that opens and approve access. The connection applies to this website only.
3
Step 3
Ask the AI
In the chat, say what you need from Zendesk. The AI reads what it needs and asks for your confirmation before any action in the app.

You stay in control

The AI reads your data directly when it needs it, but anything that sends, changes or deletes something in the app waits until you confirm it in the chat. Your data stays private and never shows up on your website unless you ask for it.