# Zendesk + Uebfaqe: help pages built from your tickets

> Connect Zendesk to your website and the AI reads your tickets and help articles to write FAQ and support pages. It replies to tickets only after you confirm.

- Canonical URL: https://uebfaqe.ai/integrations/zendesk
- Section: Integrations
- Language: en
- Publisher: Uebfaqe (https://uebfaqe.ai)

## Summary

Your tickets and help center already hold the answers customers need. Connect Zendesk and the AI brings them onto your website as clear support pages.

## Key facts

- Support pages from articles: The AI reads the Help Center articles you choose and builds a support or FAQ section on your website from them.
- Questions from real tickets: Ask the AI to find the questions your tickets repeat and it writes answers for your pages, with no customer details.
- Ticket replies after you confirm: Ask the AI to reply to a ticket or change its status. It shows a card with the details and waits for you to click Confirm.

Zendesk with Uebfaqe: support answers your visitors can find

## What you can ask the AI

Examples to type in the chat once the app is connected to your website.

- Build a Support page from our Zendesk Help Center articles about billing.
- What are the five questions that came up most in Zendesk tickets this month?
- Reply to Zendesk ticket 4821 that the replacement part ships on Monday.

## How to connect it

1. **Open Integrations**: In Studio, open Integrations in the website where you want to use Zendesk and find it in the Browse tab.
2. **Click Connect**: Click Connect, sign in to your Zendesk account in the window that opens and approve access. The connection applies to this website only.
3. **Ask the AI**: In the chat, say what you need from Zendesk. The AI reads what it needs and asks for your confirmation before any action in the app.

## You stay in control

The AI reads your data directly when it needs it, but anything that sends, changes or deletes something in the app waits until you confirm it in the chat. Your data stays private and never shows up on your website unless you ask for it.

## Frequently asked questions

### Why does the connect screen ask for my subdomain?

Every Zendesk account has its own address, like yourcompany.zendesk.com, so the connect screen asks for that subdomain to reach your account.

### Do my support pages update when I edit an article?

Not by themselves. The AI copies content when you ask. After a change in Zendesk, ask the AI to update the page and publish again.

### Will ticket details appear on my website?

No. The AI reads tickets only to help you, and customer names, emails and messages never go on the website.

## More integrations

- [Zoho](https://uebfaqe.ai/integrations/zoho): A suite of business apps, including CRM and email marketing. Connect it so the AI can work with your records.
- [Zoho Bigin](https://uebfaqe.ai/integrations/zoho-bigin): A simple CRM for small businesses to track deals in a pipeline. Connect it so the AI can work with your contacts.
- [Zoho Desk](https://uebfaqe.ai/integrations/zoho-desk): A helpdesk to track support tickets and automate workflows. Connect it so the AI can work with your tickets.

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Source: https://uebfaqe.ai/integrations/zendesk